How to Update or Change Your Mobile Number on Your Driving License via Parivahan

Your mobile number is the critical link between you and the Regional Transport Office (RTO). It’s used for all official communication, OTP verification, and status alerts for your driving license (DL). If you’ve changed your number or entered it incorrectly during application, updating it is essential.

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Fortunately, the Government of India’s Parivahan portal makes this process simple and completely online. This step-by-step guide will walk you through exactly how to change your registered mobile number on your driving license.

Why Updating Your Mobile Number is Crucial

Before we dive into the “how,” let’s understand the “why.” An updated mobile number ensures you:

Get important SMS alerts and reminders (e.g., for renewal).
Get OTPs for logging into the Parivahan portal and other Vahan services.
Are notified about any e-challans or violations.
Get updates on the status of your DL application or duplicate DL demand.

Prerequisites for Updating Your Mobile Number

Before you start the process, keep the next ready:

Driving License Number.
Registered mobile number (the old one you want to change).
New mobile number.
Date of Birth (as printed on the DL).
A device with a stable internet connection.

Step-by-Step Guide to Change Mobile Number on Driving License

The process is handled through the Sarathi (Sarathi Parivahan) portal, which is dedicated to all driving license-related services.

Step 1: Visit the Official Portal

Go to the official Sarathi Parivahan website: https://sarathi.parivahan.gov.in/.

⚠️ Important: Always make sure you are on the official government website (https://sarathi.parivahan.gov.in) to avoid phishing scams.

Step 2: Select Your State

On the homepage, select your State from the drop-down menu. For example, if your DL was issued in Delhi, select “Delhi.” This will direct you to your state’s specific portal.

Step 3: Navigate to the “Update Mobile Number” Service

Click on the “Services” tab in the top menu.
From the drop-down list, look for and click on the choice that says “Update Mobile Number / Email ID.”

Step 4: Enter Your Driving License Details

You will be directed to a new page with a form. Here, you need to enter:

Driving License No: Enter your full DL number as it shows on your card.
Date of Birth: Enter your birth date in DD/MM/YYYY format.
Old Mobile No: Enter the mobile number now registered with your DL.
New Mobile No: Carefully enter the new, correct mobile number you want to register.
Confirm New Mobile No: Re-enter the new number to avoid typos.

Step 5: Generate and Enter OTP

After filling in the details, click on the “Generate OTP” button.
An OTP will be sent to your old registered mobile number. This is a critical security step to verify your identity.
Enter the OTP you received in the designated field on the screen.

Step 6: Send the Query

Once the OTP is successfully validated, click the “Send” or “Update” button. The platform will now process your demand.

What Happens Next?

You will see an on-screen confirmation message stating that your mobile number has been successfully updated.
You will typically get an SMS confirmation on your new mobile number acknowledging the change.
The update is usually instantaneous. The next time you need an OTP for any DL-related service on Parivahan, it will be sent. It will go to your new number. The OTP will be sent to your new number.

Troubleshooting Common Issues

“No data found” error: Double-check your DL number, Date of Birth, and old mobile number for any typos. Make sure they match the exact details in the RTO’s database.
Not receiving OTP on old number: This is a common hurdle. If you no longer have access to the old number, you can’t use this online self-service method. You need to visit the RTO that issued your driving license. Go in person with your DL and new number details. This will allow you to get it updated manually.
Website is slow or not loading: Government portals can sometimes be busy. Try again after some time, or use a different browser (Chrome or Firefox are recommended).

Final Thoughts

Updating your contact details is a small but vital part of responsible vehicle ownership. The Parivahan portal has significantly simplified this task. It lets you change your mobile number from the comfort of your home. This process takes just a few minutes, as long as you have access to your old number.

Keep your details updated and drive safely!

Pro Tip: While you’re at it, consider updating your email address. Use the same “Update Mobile Number / Email ID” service. This will make sure you get all communications.